![]() ![]() Its possible that once they had your authenticator and access to your account, the website/bot applied for a change of email address, which asked it to input your mobile auth which they already had. SPECULATION: The mobile authenticator number rolls over every ~20-40 seconds I believe. If you don’t have access to the email address that is currently associated with your Steam Account please provide proof of account ownership within your ticket." Use the "Help me with my issue" button at the top right of this page to get help removing your authenticator. "If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support. "Help, I lost (or sold) my phone and can't log in! What do I do?" I submitted all the info they required and after a couple of hours they sent me an email with my new password so I could have access to it again. which had already been changed too, AND they had removed my authenticator aswell, so I was on a loop and there was no way to start the recovery process.įinally, I figured out that I had to click on "forgot password" on that last instance, then they suggested to lock my account, which I promptly did, and then after looping through the same process again ("I can't have access to that email", then "forgot password", it finally got me to the form page, where I was able to enter my personal info, billing, paypal transaction IDs, CD-keys etc. then asked me to enter my password instead. but ofc that email account had been changed. Now, the issue I was having now was that the steam support page above was asking me to confirm my email account to start the recovery process. ![]() Yes they took a risk, made the dumb mistake and are paying the price for it, but you seem to be either scraping the barrel to add extra salt for no reason, or you're genuinely not that familiar with the subject of phishing and should perhaps consider that when shaping your tone in reply. Given you're speaking so confidently about the subject of phishing you should already be aware of this. For a site to seem 'suspicious' is only needs to have an unprofessional looking design, or promote things like the whole 'hot random keys' racket, or be involved in skin raffles or grey market trades. The same way that the second wave of phishers learned to mimic official correspondence on a visual level (formatting, decals and logos, font) rather than just dropping random "Yo its me, your bank, gimme your deets" in plain text. If they are adequately able to fake that page, then it can be an effective phishing method. Sites use a specific steam affiliated login system to link accounts (or use account details). Let's hope it all ends well and thanks for your comments and help. ![]() as proof of ownership so now I guess my recovery process is underway. which had already been changed, AND they had removed my authenticator aswell, so I was on a loop and there was no way to start the recovery process.įinally, I figured out that I had to click on "forgot password" on that last instance, then they suggested to lock my account, which I promptly did, and then after looping through the same process again, it finally got me to the form page, where I was able to enter my personal info, billing, paypal transaction IDs, CD-keys etc. The issue I was having now was that the steam support page (the one that you guys posted above) was asking me to confirm my email account to start the recovery process. ![]() Obvious naive mistake, I guess I have been very lucky so far, over the years I had logged in a good number of sites using that method with zero problems, also have been a trader for a long time and have had no account-threatening experiences, so I clearly got overly trusting. Ok, yes I made the mistake of entering my login info after pressing the button, thinking I just got logged out of Steam. ![]()
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